Policy

Privacy Policy

Effective Date: April 19, 2025

VentilatePro ("we," "us," or "our"), a subsidiary of Wireless Amateurs, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you access or use our website, www.ventilatepro.com, and our services, including the purchase and use of access codes for Professional Engineer (PE) practice exams (collectively, the "Services"). By using our Services, you agree to the practices described in this Privacy Policy, which complements our Terms and Conditions and Refund and Cancellation Policy.

Our Services are designed to provide high-quality, proprietary PE practice exam resources. We prioritize keeping your personal information private, limited, and secure. This policy applies to all users in the United States and India, and we strive to maintain transparency in our data practices.

1. Information We Collect

We collect only the minimum personal information necessary to provide our Services, which you voluntarily provide during account creation, purchase, or communication with us. The information we collect includes:

  • Name: To personalize your account and verify your identity.
  • Email Address: To send order confirmations, account-related communications, and respond to your inquiries.

We explicitly do not collect or store the following:

  • IP addresses or browsing data.
  • Payment information (handled securely by third-party payment processors).
  • Location data or geolocation information.
  • Cookies, web beacons, or any tracking technologies.

We may collect non-personal, aggregated data (e.g., usage statistics) to improve our Services, but this data is anonymized and cannot be linked to individual users.

2. How We Use Your Information

We use your personal information solely to deliver and enhance our Services. Specific uses include:

  • Managing your user account and providing access to purchased PE practice exams.
  • Sending transactional emails, such as order confirmations, access code delivery, and account updates.
  • Responding to your inquiries or support requests via email.
  • Notifying you of critical service updates, such as changes to our Terms and Conditions or this Privacy Policy.

Your information is not used for marketing, advertising, or any purpose unrelated to the operation of our Services.

3. Data Sharing and Disclosure

We are committed to maintaining the confidentiality of your personal information. We do not sell, rent, trade, or share your data with third parties for marketing, advertising, or promotional purposes. Your data may be shared only in the following limited circumstances:

  • Trusted Service Providers: We may share your information with third-party providers who perform essential functions for our Services, such as email delivery (e.g., email service providers) or website hosting. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
  • Legal Requirements: We may disclose your information if required by law, regulation, or legal process (e.g., court orders, subpoenas) in the United States or India, or to protect our rights, property, or safety, or that PARPof our users.

Payment information is processed securely by third-party payment providers (e.g., Stripe, PayPal) and is not stored on our servers. Please review the privacy policies of these providers for details on their data practices.

4. Data Retention and User Rights

We retain your personal information only for as long as necessary to provide our Services or comply with legal obligations. Typically, your data is retained until your account is deleted or becomes inactive, after which it is securely deleted unless required for legal purposes.

As a user, you have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request the deletion of your personal data, subject to legal retention requirements.
  • Objection: Object to the processing of your data in certain circumstances, where applicable under U.S. or Indian law.

To exercise these rights, please contact us at support@ventilatepro.com. We will respond to your request within 30 days or as required by applicable law. Please include your account email address and a description of your request for verification purposes.

If your account is terminated (e.g., for violating our Terms and Conditions), we may delete your personal data immediately, except where retention is required by law.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Secure Sockets Layer (SSL) encryption for all data transmitted between your device and our servers.
  • Secure storage of personal information with access restricted to authorized personnel only.
  • Regular security assessments to identify and mitigate potential vulnerabilities.

Despite these measures, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and access codes.

6. Children’s Privacy

Our Services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we discover that such data has been collected, we will promptly delete it. If you believe a minor’s data has been collected, please contact us at support@ventilatepro.com.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services (e.g., payment processors or external resources). We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites or services you access through our website.

8. Geographic Scope

VentilatePro’s Services are intended for users in the United States and India. We comply with applicable data protection laws in these jurisdictions. Please note that we do not comply with international privacy regulations such as the General Data Protection Regulation (GDPR) of the European Union or the California Consumer Privacy Act (CCPA), as our Services are not directed to residents of those regions. If you access our Services from outside the U.S. or India, you do so at your own risk and are responsible for compliance with local laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Updates will be posted on this page with a revised effective date. We may, but are not obligated to, notify you of significant changes via email or a website announcement. Your continued use of our Services after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

  • VentilatePro
  • Subsidiary of Wireless Amateurs
  • Email: support@ventilatepro.com
  • Website: www.ventilatepro.com
  • We are dedicated to addressing your privacy concerns promptly and transparently. Thank you for trusting VentilatePro with your PE practice exam preparation.